FAQ

From where do I get partner signature?

You can generate signature using the secret key provided to you. Go to this link and perform following steps:

  • Enter your mobile number into the message field.
  • Enter the partner secret in the Secret Key field.
  • Select the digest algorith to SHA256.
  • Click on Compute HMAC.

Signature = HMAC-SHA256[users mobile number and secret key]

There will be server level details that will be provided to you[secret key and partner id], which you will use to access our server from your server.

Test Server (UAT) is not responding?

At times we might face down-time on our UAT server. Kindly check back the response after some time. Else get in touch with our support team at support@livquik.com .

I keep getting failed response from server?

Partner signature to be sent depends on partner secret key shared with you. This partner secret and signature is dependent on Environment and hence is different for UAT and production.

Make sure you are pointing your integration to correct environment and you are using appropriate keys.

Contact our Support Team

Kindly check the Frequently Asked Questions above to see if your question is answered already.

If you need more information, please feel free to get in touch with us at support@livquik.com

We will be glad to help!